Nobi Sale
Effective solutions for managing leads & sales staff. Integrate multi-channel leads on the same platform, maximize exploitation, don't miss even a single lead. In particular, Nobi Sale has a Voice IP switchboard, extension sharing and call recording features to help professionalize the sales process and increase the highest closing rate.
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Solutions to manage and improve telesales performance
Never before have you been able to manage thousands of leads so easily. Nobi Sale integrates multi-platform leads into one system, takes care of leads according to the Tasks-Results process, not missing even a single lead.
Besides, Nobi Sale integrates Voice IP customer service switchboard, helping you professionalize the sales process, increase order closing rate and maximize revenue.
The place to convert data into the most potential customers
- LEAD MANAGEMENT
- MANAGE THE TELESALE PROCESS
- MANAGE AND IMPROVE WORK PERFORMANCE
The lead management feature is where all customer data collected from Facebook and TikTok Ads is compiled into a single interface. Displays full information such as name, phone number, lead address (if any), data arrival date and which campaign it belongs to. In it, clearly update the tasks and results that sales staff have performed
Nobi Sale's algorithm will divide leads according to the performance of each Sales employee or according to the manager's wishes. For experienced sales staff, they will receive more leads, helping businesses increase the rate of successful closings.
Nobi Sale's automatic lead splitting feature helps businesses minimize the situation of overlapping leads.
Nobi Sale recall the lead and transfers it to someone else if the telesales employee does not perform the assigned task on the system.
The "check duplicate leads" feature helps businesses avoid the situation where one customer has many sales calls at the same time, reducing the customer experience.
Nobi Sale reports telesales' workload through the number of closed orders along with revenue and successful closing rate. From there, comprehensively evaluate the performance of each employee.
Optimize conversions with the Tasks - Results management mechanism on each lead: automatically remind telesales of the next tasks to do, maximize exploitation, do not miss even 1 lead. Seller can also set up sales processes according to a diagram of each task and corresponding results so that telesales staff can respond appropriately when consulting.
Telesale staff can easily create super-fast orders right on the Nobi Sale system with just 1 click. Employees will select products and check inventory in real time.
Divide 1 hotline into many extensions, professionalize the sales process. Besides, the call recording function will help managers control call quality and train sales staff anytime, anywhere.
With the Voice IP feature, businesses can completely filter calls by many different fields such as phone number, listening/calling status, by employee or by time.
The recording function will help businesses control call quality and help businesses determine which sales are weak to have a reasonable employee training plan.
Nobi is recommended by
20+ E-commerce & Top Digital Marketing Experts
Is it Nobi's priority to share new leads?
Nobi Sales does not prioritize the assignment of fresh leads, but rather divides them based on time.
How to recover unprocessed leads?
Lead management -> Lead configuration
You must change the lead recovery time here to 1 minute. As a result, unprocessed leads will be restored, and the settings will be adjusted to redistribute leads to employees.
When filling an order on Telesale, how do you tag the "fulfilled order" state to lead?
Please follow Nobi’s instructions:
Step 1: Click to Category –> Customer/Order/Conversation tab to add the “Ordered” tab.
Step 2: Choose Marketing Automation –> Create a customer tagging process (Condition: Change the order status to “New,” then select “Tag Customer” from The Taskbar, and finally click “Ordered”).
