Nobi Automation
Nobi Automation is considered the most powerful automation tool. It not only helps businesses save time and operate efficiently, but also helps push the level of customer experience to a new level. With Nobi Automation, taking care of old customers, potential customers or sales activities on the E-Commerce Platform becomes easy and extremely productive.
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Comprehensive optimized & automated multi-channel management & operation
Responding to the need to develop more quickly, comprehensively and effectively, Nobi Automation was born with a cross-platform automation process, helping you improve customer experience and maximize value on each platform. customers you have
Automated, multi-channel, comprehensive optimization management and operation
- Automated customer care
- MANAGE COUPON CODE
- AUTOMATIC REVIEW PROCESSING
Nobi Automation supports synchronization of customer information from all sources: Facebook, Website, Zalo... Supports customer classification according to many criteria. At the same time, automatically store data into the system, automatically synchronize customers who register from the Landing Page via Messenger
Nobi Automation helps you send mass messages to all multi-channel customers (Zalo, SMS, Facebook, Email) with 1 click. Furthermore, Nobi Automation also supports you with effective multi-channel "Re-Marketing". Upsell and Cross-sell are also automated and apply to multiple sales channels.
Nobi Automation will automatically send order status notifications to customers, and managers can also clearly understand, thereby easily handling arising situations promptly.
Make the most of old customers, increase customer experience. Upsell and Cross-sell to the right customers (highly personalized) through many different channels (Facebook, Tiktok, Email, SMS, Stores...)
Maximize potential and conversion rates by taking care of customers who are interested in the product but have not yet decided to buy. You can set up automatic multi-channel customer care scenarios via Facebook, Tiktok, Email, SMS...) after 2h, 4h, 8h...
Nobi Automation supports you with remarketing according to professional scenarios with discount codes and promotions for: holidays, birthdays, special days... Personalized gratitude program with many different types of shopee voucher codes.
This feature helps you manage discount and promotion codes in many different statuses: Number of new codes, used codes; term rate;... Also filter discount codes and promotions by manager or by time...
Create and send "promotion" code: with a promotion code, the shop owner can send "1 promotion code" "to a group or to all" of his customers, here, all customers, including Even outsiders can use this promo code.
Nobi supports management & automatically responds to reviews quickly, in accordance with each individual customer review (1 star, 2 star, 3 star, 4 star, 5 star review)
Nobi Automation will automatically send messages appropriate to each audience and customer's purchase journey, product cycle,... and also support you to automatically reply to messages by keywords and order journey by event, plus advanced auto-replies.
The Automation feature will support you with automatic remarketing on occasions such as sending discount codes, promotions on holidays, birthdays, special days... Customer appreciation programs with a series of discount codes from Shopee is professionally personalized.
Nobi is recommended by
20+ E-commerce & Top Digital Marketing Experts
What's the difference between 24h message and event message?
The 24-hour message will be delivered to customers who have interacted since the time they choose to send the message back before 24 hours, and the event message will be sent to all customers.
What's the difference between a Facebook marketing campaign and an automated process?
A Facebook marketing campaign sends information to all clients at once, whereas an automated procedure sends material periodically based on a predetermined criteria.
How to separate customer groups to send customer care campaigns without duplicates?
Please follow the steps below:
Step 1: Go to Category -> Customer Groups -> Create customer groups based on your needs.
Step 2: Go to Customers -> Select and filter the customers you wish to transfer -> Select “Transfer group” to move that client into the group. (Please keep in mind that each group transfer will transfer up to 200 consumers.)
