Scientifically store and manage all contact information and transactions with customers
Nobi Customer helps you easily manage and analyze comprehensive customer profiles. The tool allows detailed tracking of purchase history, classifying customers into many different groups such as VIP customers, potential customers… to build a more thoughtful service strategy.
The system also automatically creates separate customer profiles, synthesizing rich data about shopping habits to help sellers understand customers better to offer promotions and more in-depth customer care.
Store multi-channel customer information Nobi Customer helps you store multi-channel customer information from Facebook, TikTok, Shopee, Lazada and landipage quickly and specifically on a single interface.
In addition to basic and advanced information, Nobi Customer also has indicators such as customer reputation, bronze, silver, and gold class information according to the amount spent and other related customer information. In addition, Here, it is also clear which sources customers come from so that businesses can proactively plan advertising campaigns for each channel in the future.
If the shop already has an existing customer data file, Nobi Customer also helps sellers easily synchronize on the Nobi ecosystem. From this stored information, the business will be able to store a large amount of customer data for the business and will be of great help when implementing customer service and Remarketing campaigns in the future.
Nobi Customer also intelligently filters customers by specific groups such as: - By customer card - By amount spent, number of orders purchased, number of products purchased - (Or) By time... From That way, businesses will have more convenience in taking care of each specific customer in the future
Nobi Customer will filter customers by: - Amount spent - By time of purchase - By each customer group Filtering customers will help businesses more easily manage, care for and handle customer complaints. separate problems for each customer group